If you should unexpectedly have to cancel a session, your payment is fully refundable if you cancel in writing at least 48 hours before the class or workshop, or will be transferable to another session if rebooked. 

We require all customers to provide at least 24 hours notice when cancelling or rebooking an appointment. Late cancellations or no-shows will be charged for the full session using the payment method provided at booking. Clients arriving more than 20 minutes after their appointment start time will be considered a no-show.

We will provide a one-time cancellation fee waiver for extenuating circumstances. Alternatively, as stated above, the session can be transferrable free of charge if the fee waiver is accepted. The session will need to be scheduled within 7 days of the cancellation.